Privacy Policy

WHO WE ARE

Yoga Mama Wellness is a trading name of Yoga Mama Ltd ® (Registered Trademark). Registered in England & Wales. Company Number 07308655. Our website address is: https://yogamamawellness.com. This Privacy Policy explains how we use any personal information that we collect about you when you use this website.

TOPICS

What information do we collect about you?
How will we use the information about you?
Medical screenings
Acuity Scheduling
The Putney Clinic of Physical Therapy
Website contact form
Email marketing communications
Access to your information and correction (Subject Access Request)
Cookies
Other websites
Changes to our privacy policy
How to contact us

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

Yoga Mama Wellness takes our clients' security and privacy very seriously. We do not share any information with third parties, nor do we collect or retain any information other than that necessary for us to provide our services to you.

We collect the following types of information about you: Your name, address, contact telephone number and email address. This data is collected in order to communicate with our clients to send class and workshop confirmations and reminders, class pass purchases and renewals, refunds and cancellations. We also require that new clients complete a medical screening prior to their first class (see below).

We collect website usage information by means of cookies. For more information, consult the Cookies section below.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We will use your personal information necessary in order to enable us to provide our services to you. This information is only viewed by class and workshop administrators. We store the information securely and destroy it securely if it is no longer required by Yoga Mama Wellness. We will remove this information from our system 7 years after your last visit to Yoga Mama Wellness.

We do not share any information with unrelated third parties, nor do we collect or retain any information other than that required for the provision of our services.

MEDICAL SCREENINGS

In order to safeguard the health of our clients, we ask clients to complete a medical screening questionnaire on their first visit to Yoga Mama Wellness. The information gathered on this form is strictly confidential and used solely to inform our teachers of any medical conditions. This information enables our teachers to provide safe alternative options during classes and workshops, and, where necessary, advise clients from undertaking the class/ workshop that they wish to sign up for. We scan these paper files and add them to The Putney Clinic of Physical Therapy's cloud-based online filing system. Once added, we securely shred the paper files.

New online clients are requested to fill in an online medical screening when booking their first class. As with paper questionnaires, the information collected enables our teachers to provide safe alternative options during classes and workshops, and, where necessary, advise clients from undertaking the class/ workshop that they wish to sign up for.

ACUITY SCHEDULING

Yoga Mama Wellness uses third party software provided by Acuity Scheduling to manage class and workshop bookings. In order to use this function, clients need to register with the Yoga Mama Acuity Scheduling system. Once registered, clients can modify their personal information or delete their account

Acuity Scheduling is affiliated to Squarespace, and stores all data in servers and backup servers located in the United States. Acuity Scheduling has Privacy Shield certification which complies with GDPR regulations relating to transferring data outside of the EU.

Click here for a detailed explanation of how the Privacy Shield requirements align with the new GDPR guidelines. You can also consult Squarespace's Terms of Service page here.

THE PUTNEY CLINIC OF PHYSICAL THERAPY

The Yoga Mama Wellness studio is located within the premises of The Putney Clinic of Physical Therapy. Online bookings are managed by users directly using their Acuity Scheduling accounts. Bookings made in person or by telephone are managed by the reception team at The Putney Clinic of Physical Therapy, with whom we have a shared database.

Click here to view The Putney Clinic of Physical Therapy's Privacy Policy and Terms and Condtions.

WEBSITE CONTACT FORM

Should you require more information about the classes and workshops that we provide, you can contact us via the contact form on our website. In order to process your query, we request that you complete all fields (email, first name and surname, service and message). All messages sent via the contact form are sent to info@yogamama.co.uk, to which only class and workshop administrators have access. You can request a copy of correspondence, its removal or correction, as stipulated in the Subject Access Request section.

EMAIL MARKETING COMMUNICATIONS

We would like to send you information about our classes, workshops and special offers. For this purpose, Yoga Mama Wellness uses Mailchimp to send email marketing communications. If you have consented to receive marketing, you may opt out at any time. If you no longer wish to be contacted for marketing purposes, you can unsubscribe yourself by using the unsubscribe link found at the foot of all email communications. You can also request to be taken off of our mailing list by sending an email to wellness@yogamama.co.uk.

Click on the following links to consult Mailchimp's Privacy Policy and Terms and Conditions.

ACCESS TO YOUR INFORMATION AND CORRECTION (SUBJECT ACCESS REQUEST)

Under GDPR, individuals have a right to request what data is held on them (known as Subject Access Request). It is our obligation to provide this information within 30 days. If you would like a copy of some or all of you information, please email info@yogamama.co.uk or write to us at:

Data Protection Officer
Yoga Mama Wellness
Yoga Mama Ltd
2nd Floor, 266 Upper Richmond Road,
London SW15 6TQ.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate. Please contact info@yogamama.co.uk or write to us at the address above.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is to track visitor use of the website and to compile statistical reports on website activity.

For further information, visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser to not accept cookies. The websites mentioned above give instructions as to how you can remove cookies from your browser. However, as a result, some of our website features may not function.

The cookies used on our website do not collect uniquely identifying information, but assist in the website experience to the user. Google’s Remarketing feature uses Cookies to serve relevant messages based on users' past visits to our website. Information about how you can opt out of Google’s use of cookies is available on the Network Advertising Initiative Opt Out Page.

OTHER WEBSITES

Our website contains links to other websites offering educational or informative information. Yoga Mama Wellness is not responsible for the contents of these website. This Privacy Policy applies only to the Yoga Mama Wellness website. If you visit any of the websites linked on this website, you should read their own privacy policies.

THIRD PARTIES

Where we engage third party contractors (e.g. Yoga and Pilates teachers and workshop facilitators) to perform services for us, it may be necessary for those third party contractors to handle your personal information. Under these circumstances, third party contractors must safeguard this information and only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.

Other than the above, we will not disclose your personal information without your consent unless:

Disclosure is necessary to prevent a threat to life or health;
Authorised or required by law;
Reasonably necessary to enforce the law;
Necessary to investigate a suspected unlawful activity.

SECURITY OF INFORMATION

Personal information collected by Yoga Mama Wellness and our website is stored in secure operating environments that are not available to the public. Yoga Mama Wellness will protect your personal information regardless of where we process or store your data.

YOUR RIGHTS AS A DATA SUBJECT

At any point whilst Yoga Mama Wellness is in possession of, or processing, your personal data, all data subjects have the following rights:

Right of access – you have the right to request a copy of the information that we hold about you;
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete;
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records;
Right to restriction of processing – where certain conditions apply you have a right to restrict the processing;
Right of portability – you have the right to have the data we hold about you transferred to another organisation;
Right to object – you have the right to object to certain types of processing such as direct marketing; and
Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.

In the event that Yoga Mama Wellness refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge. At your request Yoga Mama Wellness can confirm what information it holds about you and how it is processed.

YOU CAN REQUEST THE FOLLOWING INFORMATION:

Identity and the contact details of the person or organisation (Yoga Mama Wellness) that has determined how and why to process your data;
Contact details of the data protection officer, where applicable;
The purpose of the processing as well as the legal basis for processing;
If the processing is based on the legitimate interests of Yoga Mama Wellness and information about these interests;
The categories of personal data collected, stored and processed;
Recipient(s) or categories of recipients that the data is/will be disclosed to;
How long the data will be stored;
Details of your rights to correct, erasure, restrict or object to such processing;
Information about your right to withdraw consent at any time;
How to lodge a complaint with the supervisory authority (ICO);
Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data;
The source of personal data if it wasn’t collected directly from you; and
Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

CHANGES TO OUR PRIVACY POLICY

We keep our Privacy Policy under regular revision. As such, we reserve the right to change our Privacy Policy at any time. Should this occur, we will post all amendments on our website.

HOW TO CONTACT US

Please contact us if you have any questions about our Privacy Policy or any information we may hold about you:

By email (info@yogamama.co.uk)
Or write to: