Privacy Policy - Yoga Mama Wellness

PRIVACY POLICY

WHO WE ARE

Yoga Mama Wellness is a trading name of Sangha Yoga Ltd, registered in England and Wales, Company Number 09898789. Our website address is: https://yogamamawellness.com. This Privacy Policy explains how we use any personal information that we collect about you when you use this website.

TOPICS

  • What information do we collect about you?
  • How will we use the information about you?
  • Medical screenings
  • MindBody Online
  • The Putney Clinic of Physical Therapy
  • Website contact form
  • Email marketing communications
  • Access to your information and correction (Subject Access Request)
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

Yoga Mama Wellness takes our clients’ security and privacy very seriously. We do not share any information with third parties, nor do we collect or retain any information other than that necessary for us to provide our services to you.

We collect the following types of information about you: Your name, address, contact telephone number and email address. This data is collected in order to communicate with our clients to send class and workshop confirmations and reminders, class pass purchases and renewals, refunds and cancellations. We also require that new clients complete a medical screening prior to their first class (see below).

We collect website usage information by means of cookies. For more information, consult the Cookies section below.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We will use your personal information necessary in order to enable us to provide our services to you. This information is only viewed by class and workshop administrators. We store the information securely and destroy it securely if it is no longer required by Yoga Mama Wellness. We will remove this information from our system 7 years after your last visit to Yoga Mama Wellness.

We do not share any information with unrelated third parties, nor do we collect or retain any information other than that required for the provision of our services.

MEDICAL SCREENINGS

In order to safeguard the health of our clients, we ask clients to complete a medical screening questionnaire on their first visit to Yoga Mama Wellness. The information gathered on this form is strictly confidential and used solely to inform our teachers of any medical conditions. This information enables our teachers to provide safe alternative options during classes and workshops, and, where necessary, advise clients from undertaking the class/ workshop that they wish to sign up for. We scan these paper files and add them to The Putney Clinic of Physical Therapy’s cloud-based online filing system. Once added, we securely shred the paper files.

MINDBODY ONLINE

Yoga Mama Wellness uses third party software provided by MindBody Online to manage class and workshop bookings. In order to use this function, clients need to register with the Yoga Mama MindBody Online system. Once registered, clients can modify their personal information or delete their account

Mindbody Online stores all data in servers and backup servers located in the United States. MindBody has Privacy Shield certification which complies with GDPR regulations relating to transferring data outside of the EU.

Click here for a detailed explanation of how the Privacy Shield requirements align with the new GDPR guidelines. You can also consult MindBody’s Terms of Service page here.

THE PUTNEY CLINIC OF PHYSICAL THERAPY

The Yoga Mama Wellness studio is located within the premises of The Putney Clinic of Physical Therapy. Online bookings are managed by users directly using their MindBody Online accounts. Bookings made in person or by telephone are managed by the reception team at The Putney Clinic of Physical Therapy, with whom we have a shared database.

Click here to view The Putney Clinic of Physical Therapy’s Privacy Policy and Terms and Condtions.

WEBSITE CONTACT FORM

Should you require more information about the classes and workshops that we provide, you can contact us via the contact form on our website. In order to process your query, we request that you complete all fields (email, first name and surname, service and message). All messages sent via the contact form are sent to info@yogamama.co.uk, to which only class and workshop administrators have access. You can request a copy of correspondence, its removal or correction, as stipulated in the Subject Access Request section.

EMAIL MARKETING COMMUNICATIONS

We would like to send you news updates relating to our classes, workshops and promotional offers. For this purpose, Yoga Mama Wellness uses the email marketing services provided by Constant Contact. Constant Contact has a partnership agreement with MindBody Online, by which you can choose to opt in or out to receive email marketing communications from Yoga Mama Wellness via your MindBody Online account.

If you have consented to receive marketing, you may opt out at any time following the instructions found in your Yoga Mama Wellness MindBody Online account or by using the safe unsubscribe link found at the foot of all newsletters. You can also request we remove you from our mailing list by sending an email to info@yogamama.co.uk.

Please visit the following web pages to consult Constant Contact’s Privacy Statement and Terms and Conditions.

 

ACCESS TO YOUR INFORMATION AND CORRECTION
(SUBJECT ACCESS REQUEST)

Under GDPR, individuals have a right to request what data is held on them (known as Subject Access Request). It is our obligation to provide this information within 30 days. If you would like a copy of some or all of you information, please email info@yogamama.co.uk or write to us at:

Data Protection Officer
Yoga Mama Wellness
Sangha Yoga Ltd
2nd Floor, 266 Upper Richmond Road,
London SW15 6TQ.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate. Please contact info@yogamama.co.uk or write to us at the address above.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is to track visitor use of the website and to compile statistical reports on website activity.

For further information, visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser to not accept cookies. The websites mentioned above give instructions as to how you can remove cookies from your browser. However, as a result, some of our website features may not function.

The cookies used on our website do not collect uniquely identifying information, but assist in the website experience to the user. Google’s Remarketing feature uses Cookies to serve relevant messages based on users’ past visits to our website. Information about how you can opt out of Google’s use of cookies is available on the Network Advertising Initiative Opt Out Page.

OTHER WEBSITES

Our website contains links to other websites offering educational or informative information. Yoga Mama Wellness is not responsible for the contents of these website. This Privacy Policy applies only to the Yoga Mama Wellness website. If you visit any of the websites linked on this website, you should read their own privacy policies.

THIRD PARTIES

Where we engage third party contractors (e.g. Yoga, Pilates and Tai Chi teachers and workshop facilitators) to perform services for us, it may be necessary for those third party contractors to handle your personal information. Under these circumstances, third party contractors must safeguard this information and only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.

Other than the above, we will not disclose your personal information without your consent unless:

  • Disclosure is necessary to prevent a threat to life or health;
  • Authorised or required by law;
  • Reasonably necessary to enforce the law;
  • Necessary to investigate a suspected unlawful activity.

SECURITY OF INFORMATION

Personal information collected by Yoga Mama Wellness and our website is stored in secure operating environments that are not available to the public. Yoga Mama Wellness will protect your personal information regardless of where we process or store your data.

CHANGES TO OUR PRIVACY POLICY

We keep our Privacy Policy under regular revision. As such, we reserve the right to change our Privacy Policy at any time. Should this occur, we will post all amendments on our website.

HOW TO CONTACT US

Please contact us if you have any questions about our Privacy Policy or any information we may hold about you:

By email (info@yogamama.co.uk)
Or write to:

Data Protection Officer
Yoga Mama Wellness
Sangha Yoga Ltd
2nd Floor, 266 Upper Richmond Road,
London SW15 6TQ.

LAST UPDATED: 03/11/2018

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THE PUTNEY CLINIC

The award-winning Putney Clinic of Physical Therapy is a multidisciplinary centre is located within The Putneymead Group Medical Practice facility. It provides a complete cycle of care, from the treatment of pain and injury rehabilitation to mind-body well-being.

When I met Cherie, I felt like I'd finally found the teacher for me. In only one session a week, I quickly saw a change in both my energy levels and muscle tone. Cherie's classes are dynamic and leave you feeling like you've had a good work out.

Jemma Forte

TV Presenter & Writer

My Yoga Mama practice keeps me balanced, energised and sane. It takes a huge effort to drag myself out of bed on a Saturday morning. After practice, the stress and strains of the past week disappear and I feel strong enough to take on the world.

Karen Gill MBE

Tai Chi has helped me regain my balance, normal walking gait, confidence and control of my limbs after being diagnosed with a serious neurological illness. The teaching at Yoga Mama is first class and suits all levels of fitness.

Peter

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